Amazon has announced a senior program manager position for its Sub Same Day Operations Excellence team in New York. The role involves leading strategy, process innovation, and network scaling initiatives to support future growth.
According to Amazon Jobs, the senior program manager will focus on identifying operational challenges and developing strategies to enhance on-time delivery, productivity, and quality, especially during high-volume customer events. Responsibilities include creating short- and long-term roadmaps, leveraging best practices from other networks, and utilizing both quantitative data and operational insights to implement effective solutions.
Candidates are expected to have at least five years of experience in program or project management, a bachelor’s degree in a relevant field, and expertise in cross-functional collaboration, data analysis, and strategy execution. The role requires managing complex programs across multiple teams, driving process improvements, and communicating results to senior leadership. Base pay ranges from $104,100 to $185,000 annually depending on location.
Amazon offers a comprehensive benefits package designed to support employees and their families starting on day one for many roles. According to About Amazon, along with an average hourly wage of over $29 for customer fulfillment, transportation, and pharmacy employees, benefits include health care, mental health resources, pre-paid college tuition, paid parental leave of up to 20 weeks for birthing mothers and six weeks for adoptive parents. Additional perks include financial counseling, 401(k) plans with company match, stock ownership opportunities, and unique family care benefits such as childcare assistance and support for parents of children with special needs.
The company provides a range of services including online and in-person shopping, delivery of fresh produce, media distribution through devices like Alexa and Fire TV. It also offers cloud solutions via Amazon Web Services (AWS). Its operations encompass logistics and customer service while delivering entertainment through platforms like Amazon Originals, Prime Video, and Audible.
