The New York State Public Service Commission announced on March 18 that it will hold two virtual public statement hearings on March 25 to gather comments about the availability, reliability, and affordability of broadband internet services for residents and businesses across the state.
These hearings are part of an annual review required by Public Service Law §224-c, which was enacted in April 2021. The law directs the Commission to study high-speed broadband service each year to ensure all New Yorkers have affordable access. The findings and recommendations from this process are submitted to state leaders, including the Governor and legislative officials. The Commission is currently preparing its fifth annual report.
The hearings aim to collect input from individuals, internet service providers, labor organizations, public safety groups, healthcare providers, educational institutions, agricultural businesses, and other organizations. Topics for comment include areas lacking broadband speeds of at least 25 megabits per second (Mbps) downstream and 1 Mbps upstream; locations with only one provider; places where speeds exceed 25 Mbps but remain below 100 Mbps; and regions where costs present a barrier for consumers or businesses.
Each hearing will be preceded by an informational session led by Department of Public Service staff explaining how information is gathered. Residents are encouraged to participate in a statewide data collection project by completing a broadband speed test and survey online at https://mapmybroadband.dps.ny.gov or by requesting a paper version if they lack internet access.
The first hearing will take place at 1:00 p.m., followed by another at 6:00 p.m., both accessible electronically or via phone. Those wishing to speak must pre-register by March 24 at 4:30 p.m., either online through the Department’s website or by calling designated numbers. Written comments can also be submitted online or mailed until April 10. Additional options include submitting feedback through a toll-free opinion line available around the clock.
Persons with disabilities or those needing language assistance are encouraged to contact the Department for accommodations. All comments received will become part of the official record as the Commission continues its efforts to assess and improve broadband access throughout New York.
